Start a scenario from public link submissions
The Watch public link submissions trigger runs your scenario the moment a form's share link receives a submission. Add any Make module after it: Google Sheets, Slack, email, your CRM.
Last checked
Before you start
You need a Formstep connection in Make and a published form with a share link. A submission to a request link does not start this trigger; Watch requests covers those.
1. Add the trigger
Create a scenario, click the big +, search for Formstep and pick Watch public link submissions. Under Webhook, click Create a webhook, pick your connection, the Form, and the Event:
| Event | Fires when | Needs |
|---|---|---|
| Submission created | A respondent submits the form through a share link. | Nothing extra. |
| Submission updated | A respondent edits a submission they already sent. | Edit after submit turned on for the form. |
| Submission abandoned | A respondent starts the form and leaves it unfinished for the time you choose, from 12 hours to 1 week. | A Pro or Business plan, which saves partial submissions. |
Click Save. Formstep now sends that event for that form to Make. For the abandoned event, Formstep checks once an hour, so the scenario can start up to an hour after the time you chose.
One trigger, one event
Each trigger hears one event. To act on new submissions and on edits, add two scenarios, one per event. A submission through a request link never reaches this trigger, so a scenario that watches both requests and public links on the same form runs once per completion.
2. Test the trigger
Click Run once, then submit the form through its share link. The trigger shows one bundle. Open it to see what arrives:
| Field | Holds |
|---|---|
| Event type | submission.completed, submission.updated or submission.abandoned. |
| Data › Answers | The value a scenario compares: the option key of a choice, a number, a date. |
| Data › Answers (display) | The text a person reads: the option label, a formatted date. |
| Data › Form | The form the submission belongs to. |
| Data › Submission | The submission's id, time, language and PDF link. |
3. Map the answers
Add the next module. In its fields, open the mapping panel: each question of the form is listed under Answers and Answers (display) by its title. Use Answers (display) in messages and Answers in filters and lookups.
The list comes from the form’s published questions. If you add a question, publish the form and reopen the module so Make loads it. The full shape of the event is in the webhooks reference.
4. Turn the scenario on
Save the scenario and switch it on. Formstep sends every new event as it happens. Deleting the trigger’s webhook in Make removes the subscription in Formstep too.