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Partial submissions

When someone starts your form but does not submit, Formstep saves what they entered as a partial submission, so you can see where people stop and follow up.

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When a partial is captured

Formstep saves a partial as soon as the respondent answers something, and updates it as they go. Opening the form without answering saves nothing. Requests save partials too, and the request’s page shows the answers so far.

Viewing partials

In the Submissions tab, set the status filter to Partial, or All for both. The filter also works in Summary, Analytics, and exports.

What gets saved

A partial holds every answer so far, including files, and the link or request it came through. A partial has no PDF, and its signatures stay hidden until the respondent submits.

What to do with partials

Partials show the question where people stop and leave. If a partial has an email address, reminders can bring that lead back.

Send unfinished drafts to an integration

Most integrations can also receive partials: turn on Unfinished drafts when you set one up, and pick how long a draft must sit untouched first, from 12 hours to a week. Formstep checks once an hour and sends each draft once. Only drafts from a share link are sent; an unfinished request stays on the Requests page.

Privacy and retention

Partials and their files are deleted 30 days after they were last saved. See Submission retention.

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