Email notifications
Get an email, or send one to your team, each time someone submits your form. On Pro and Business, also send the respondent a confirmation.
Both emails are set up in the form’s Settings, on the Emails tab. Click Preview to see one. On Pro and Business, write your own subject and body with @ mentions, or leave them empty for Formstep’s default email. You can also send from your own email domain, so the emails come from your address and are less likely to land in spam.
An email to you
Turn on Notify on new submission. On Free, the email goes to the workspace owner, with a link to the submission. On Pro and Business, you can add more recipients, or a recipient taken from an answer. The email is in the workspace’s Notification email language.
A confirmation to the respondent
On Pro and Business, turn on Send confirmation to respondent. In To, pick the Email question that holds the respondent’s address. On a request, the email goes to the recipient, even if the form asks for no email. The email uses the language the respondent answered in; see Translating form content.
Use it to confirm an application and say what happens next, to repeat a booked date and time, or to give a reference number with the 6 Digit PIN mention.
PDF of the answers
On Pro and Business, turn on Attach submission PDF on either email to include the answers as a PDF, for example to send a calculated price as a quote. See what the PDF contains.
Reminders
Send reminders, on the same tab, emails people who started but did not finish, and request recipients who have not answered. See Reminders.