Translating a submission
Read an answer written in a language you do not speak. AI translates it in place, and the original stays as it was.
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Translate one
In the Submissions table, open a row’s ⋮ menu and choose Translate submission. On a request’s page, click Translate above the answers. When it is done, switch between Show translation and Show original. The original answers never change, and exports use them.
Which language
Answers are translated into the workspace’s Notification email language, set in Workspace Settings. If it is not set, they are translated into the language you use Formstep in.
See how this fits with the rest of a multilingual form in the guide on the blog.
What is translated
Formstep translates written answers and chosen option labels. Dates, numbers, ratings, emails, phone numbers, URLs, files, signatures, bookings, and payments stay as they are. Answers already in your language are not translated.
What it costs
Translation uses AI credits, from your own balance or the workspace’s shared credits. Translating the same submission again is free, unless the respondent changed their answers. With no credits, Formstep does not translate.
A translation is deleted with its submission, and retention applies to it too.