Limits & quotas
How much each plan lets you collect, store and send, and what happens when you reach a limit.
Plan limits
Prices, and the features each plan includes, are on the pricing page.
| Limit | Free | Pro | Business |
|---|---|---|---|
| Monthly allowance (submissions & requests) | 1,000 | 50,000 | 50,000 |
| Storage | 100 MB | 100 GB | 500 GB |
| Forms, workspaces and members | Unlimited | Unlimited | Unlimited |
| Your own domains (form and email domains together) | None | Up to 5 | Up to 20 |
| Form emails per workspace per day | 500 | 10,000 | 25,000 |
| Analytics history | Not collected | 1 year | 1 year |
| Request invitation emails | 10 free, to your own address | Included | Included |
| Sending one form to a list of people | None | Up to 500 people per send | Up to 500 people per send |
| Versions you can go back to | None | None | Last 50 per form |
| Idle forms | Moved to Trash after a year | Never moved | Never moved |
Going above Business
On Business, storage and the monthly allowance can be raised as a paid add-on. Email support with how much you need, and we agree a price and add it to your account.
The monthly allowance
One allowance covers both ways of collecting answers. One unit is spent when:
- someone completes a submission through a share link, or
- you create a request, answered or not, because the unit pays for its invitation and reminders.
The submission a request collects is already paid for, so it spends nothing. Test requests, unfinished drafts and abandoned forms spend nothing either.
The allowance belongs to the workspace owner and resets on the 1st of each month (UTC). Follow it on the Subscription page, under Plan usage.
Free invitations
On Free, Formstep emails 10 request invitations for you, to your own address only, so you can see what your recipients would get. They belong to the workspace owner’s email address, never come back, and cover the invitation only, with no reminders. An invitation that bounces still counts. The New request sheet shows how many are left. After that, you can still create requests and send each link yourself, to anyone.
Idle forms on Free
On Free, a form with no edits and no submissions for more than a year moves to Trash, at least 30 days after a warning email to the owner. If that email cannot be delivered, the form stays. In Trash you have 30 days to restore it before it is deleted with its submissions and files. An edit, a submission or a restore starts the year again. Pro and Business forms are never moved.
Limits in a workspace
Storage and the monthly allowance belong to the workspace owner’s plan. See the owner’s plan covers everyone.
When you reach a limit
Nothing you have collected is deleted, and your forms stay published. Only new activity on that limit pauses, and it starts again as soon as you free space, the month resets, or you upgrade.
Monthly allowance: a share link shows This form is closed as soon as someone opens it, before they fill anything in. If the allowance runs out while someone is answering, their submit is refused with This form can’t accept responses right now, and their answers are not saved. You cannot create new requests, but requests you already created can still be answered.
Storage: new file uploads fail, and a form that keeps a PDF of each submission, such as one with a signature, shows as closed. Existing files stay downloadable. Delete old submissions or files, or upgrade.
- Domains: the domains you have keep working. To add another, remove one or upgrade.
Formstep emails the workspace owner at 90% and again at 100% of storage or the monthly allowance, at most once a month for each.